BUYER FAQ

Clear answers for early decisions.

Material, sizing, operation, sampling, and supply questions gathered into one technical reference.

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Woven screen sample being measured against a ruler
YAJUMENG / Hangzhou, Zhejiang, China

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Most decisions
begin with an opening.

Use these answers to prepare a better sample or quotation request. For project-specific questions, send a photo, dimensions, and fixing detail.

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Materials & mesh

What is the most common insect screen material?

PVC-coated fibreglass is a common starting point for window and door screening because it is lightweight, dimensionally stable, and resistant to corrosion in normal use. Final selection should reflect the frame, environment, insect target, and required appearance.

When should I choose polyester or PVC mesh instead?

Flexible polymer mesh can be useful when the screen will be cut, sewn, framed, or finished in a particular color. Edge behavior, hand feel, and the intended frame should be checked on a physical sample.

Can metal mesh be used in the same frame as fibreglass?

Not automatically. Metal screening is heavier and has different cutting, edge, tension, and corrosion considerations. The frame, fixings, and installation method need to be reviewed as a system.

Can I specify a custom mesh count or color?

Custom mesh count, wire diameter, width, and color can be reviewed against the selected construction and minimum order. A reference sample and target annual volume help confirm feasibility.

Awnings & shade

Folding-arm or cassette awning: which should I choose?

Choose a cassette awning when a clean retracted line and protection of the stowed fabric and arms are important. Choose a conventional folding-arm awning for a direct, flexible shade installation where exposed hardware is acceptable.

How do I decide the awning width and projection?

Start with the opening and the shaded area actually needed during the hours the space is used. Then confirm headroom, door clearance, fixing substrate, bracket positions, and the chosen model range.

Are motorised awnings available?

Manual, tubular motor, remote-control, and selected sensor options are documented across the model families. The power route and service access need to be planned before the order.

Are awnings safe in strong wind?

Awnings are not permanent storm shelters. Site exposure must be assessed and a clear operating policy established. Wind sensors can automate retraction but do not replace safe limits, maintenance, or sensible use.

Sampling & supply

Can I request samples before ordering?

Yes. A physical sample is the practical way to align mesh appearance, color, hand feel, canopy fabric, and hardware finish. Share the intended application and any reference material.

What information should an RFQ include?

Include the product, opening or drawing, dimensions, fixing surface, material and color reference, operation preference, annual quantity, destination, and required timing.

Do you support OEM and custom packaging?

OEM and custom supply can be reviewed for fabricators, distributors, and commercial buyers. Labeling, carton structure, documentation, and market-specific requirements are confirmed for the project.

Are the dimensions on this website guaranteed?

Dimensions are indicative summaries from supplied model literature. Final limits depend on the selected model, fabric, fixing, exposure, and current quotation, and should be confirmed in writing before production.

START WITH THE OPENING

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Share the size, application, quantity, and destination. We will respond with the questions needed to move toward a reliable quotation.